Privacy Policy

Who we are

Esme Fleur Florist

ABN 80 960 744 338
Our website address is: https://www.esmefleur.com
Miller St, Chermside 4032, Brisbane, Australia

Collection and Use of Information

  • Esme Fleur collects your personal information to assist in fulfilling current and future orders. Unless you object, this information may be used to send news and information about our activities and general promotional material which we believe may be useful to you.

  • Personal information includes, but is not limited to: the full name of the customer and/or recipient, payment details, e-mail address, recipient address and contact phone numbers.

  • We do not keep records of customer credit card details. Our merchant facility holds this information securely.

Disclosure of Information

  • We will only disclose personal information to third party service providers should it be required for delivery of orders.

  • Under no circumstance will Esme Fleur sell or receive payment or services for disclosing customer’s personal information to any external company.

Sender Anonymity and Disclosure

We appreciate that some customers would like to remain anonymous. Who doesn’t like a secret admirer on Valentine’s Day? We will not disclose the customer information to a recipient unless requested or approved to do so by the customer.

Information Storage

Our website uses cookies to store information of browsing history and to enable browsing features. We do not store any personal or financial information about customer-used cookies.

Promotional Material

  • Customers can elect to receive our promotional material and newsletters.

  • In compliance with Australian law, all marketing material sent to the subscriber will include an option for the subscriber to request removal from mailing or contact lists for any future marketing.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.